FAQ

Quick answers about shopping, sizing, and how this storefront works with our secure checkout.

How does checkout work on this new site?

You browse and choose options here. When you add to cart, you continue on our WooCommerce store for cart, shipping, and secure Braintree payment. That keeps payments and inventory on the system that already handles your orders.

Are baoding balls sold as pairs?

Yes — products are typically sold as a pair unless noted otherwise on the product page.

How do I choose a size?

Hand size and experience matter most. See our Choosing a size guide for small, medium, and large recommendations, and check each product’s approximate diameter and weight.

What does “chiming” mean?

Chiming (hollow) balls have an internal wire and bead that create a soft chime when rotated. Solid balls do not chime and are heavier for their size.

How are reviews collected?

After purchase, our store can invite you to leave a review (Customer Reviews for WooCommerce). Verified reviews appear on product pages when the catalog is refreshed.

What if an item shows in stock but sells out?

Stock on this site is a recent snapshot. Final availability is confirmed when the item is added on the WooCommerce cart — you will not be charged for an unavailable variation.

Still need help? Contact us or read thesize guide.